Payments
Refund and Cancellation Policy
We want course purchases to be clear and fair. Review the course description and curriculum before paying, and contact us promptly if something goes wrong.
Effective date: 22 July 2026
Refund requests
You may request a refund within 7 calendar days of purchase when the course was purchased by mistake, a duplicate payment was made, the purchased course is materially different from its published description, or a technical problem prevents reasonable access and we cannot resolve it.
When a refund may not be available
A refund may be declined after substantial course consumption, certificate issuance, repeated downloads of course resources, violation of the Terms of Use, or when the request is made after the 7-day request period, except where applicable law requires otherwise.
How to request
Email support@maheilambi.in with the subject “Refund request.” Include your account email, course name, payment or order ID, purchase date, and reason. Do not send card, bank-password, OTP, or UPI PIN information.
Processing time
We normally acknowledge requests within 2 business days. Approved refunds are sent to the original payment method. The payment provider or bank may require 5–10 business days after approval to display the credit.
Cancellations
One-time course purchases do not renew automatically. If a recurring plan is introduced, its cancellation date and renewal terms will be shown before purchase and added to this policy.
Operator
MaheiLambi, Imphal, Manipur 795001, India.